Gots a kweschun?

Meez have all the answers.

What are the payment options?

Upon check out, you can choose among these options: Direct bank transfer, Paypal, Gcash, or Cash on Delivery (COD).

NOTE: COD is not available when purchasing Handcrafted by Chevy products.

How soon can you deliver my order?

For Flat Rate Deliveries, we ship out every Monday (cut-off Sunday at 5:00pm) and Thursday (cut-off Wednesday at 5:00pm).

For Local Pickup, please call/text us at 09173337670 with your order ID to arrange your pick up schedule.

What is your return/refund policy?

All items returned to us must be unopened, sealed, unused, unmarked, and in their original packaging.

We will cover return shipping for seller error, while the buyer will cover return shipping for buyer error or change of mind.

Read our full policy for details [HERE].

Do you ship outside of Metro Manila?

We only ship within Metro Manila at this time. For provincial orders, the buyer will arrange their own pick up and delivery method. Weight and dimensions are indicated for each product for shipping purposes.

What is a RESQ coupon and how do I get one?

Verified rabbit adopters can claim a 20% discount coupon for their first purchase on Hoppy.ph. Please ask the rescue org where you adopted your rabbit so they can coordinate with us on your behalf.

How do I get a quote from Handcrafted by Chevy?

Send us the details of your order using the custom order form. Please include a detailed description, measurements, and useful links and attachments.